What To Expect:

• You will be greeted promptly and warmly, thanked for your service and introduced to management.

• You will be invited to sign your Wall of Honor.

• Your Vets-Cars sales rep will spend as much or as little time with you as you wish, answering your questions openly and honestly.

• You will be given clear, upfront, no haggle, first price-best price numbers. With new vehicles prices will in most cases be at or below invoice. Of course, you get all other applicable factory incentives. Pre-owned vehicles will be below retail.

• Your trade will be appraised for the very highest amount that the dealer can give you. The valuation will be substantiated.

• You will be introduced to the business manager and will be offered finance options and value added products.

• Your new vehicle will be detailed to your satisfaction and will have a full tank of fuel at delivery.

• You will be encouraged to complete our “After Action Report” satisfaction survey on our website.

• You will be contacted by the dealer within two days to inquire as to your complete satisfaction.

What You Won't Get:

• No games, no bait and switch, no long delays.

• You will not be pushed, badgered, pressured or played with.

• No one will ask you for a deposit to “show you’re serious”.

• No back and forth, no “I gotta talk to my manager”.

• No one will say “Hey Honey, where’s your husband?  Don’t you want him to help?”.

• No ‘packed’ payments.

• No surprises at delivery.